Question 1

What is Lost in Karak?

Accepted Answer

Lost In Karak is a 5 days immersive horror event brought to you by Pepsi where the horror events take place in Karak.

Question 2

When is the event?

Accepted Answer

The event will be on 26 May - 30 May 2022, starting from 11am - 10pm.

Question 3

Where is the event located?

Accepted Answer

The event will take place at Level 2, The Linc KL (Right in front of Hauntu)

Question 4

How can I purchase the tickets?

Accepted Answer

1. Click Buy Tickets button.
2. Choose your Date.
3. Choose your Time Slot.
4. Select Quantity (1 ticket per car). 
5. Checkout.
6. Fill up purchaser details and Payment Method. 
7. Pay Now. 
8. You will receive an e-ticket via your email, and you are DONE!

Question 5

I bought Livescape’s Icebox: Karak Highway tickets 2 years ago, can I transfer the tickets to this event?

Accepted Answer

Yes! Please submit your request to https://forms.gle/BeTiB5fiffvxqt2h9 to upgrade your Icebox, Karak 2020 tickets and we will take care of the rest. Be sure to upload your proof of purchase in the link.

Question 6

How long is the experience?

Accepted Answer

The entire experience will take about 30 minutes.  Be sure to be there early for registration!

Question 7

Can I take photos or record the experience?

Accepted Answer

We strictly do not allow any photography or videography during the immersive experience.

Question 8

Is there any age restriction?

Accepted Answer

The minimum age to enter without adult supervision is 15 years old. Young children aged 8 - 14 will need to be accompanied by an adult. Children aged 7 and under are strictly not allowed to enter. As there will be jump scares and crawling, we advise against pregnant ladies and senior citizens from entering as well. Unless you want to, in which case all admissions into Hauntu are at your own risk.

Question 9

Can I smoke or vape?

Accepted Answer

Smoking or vaping is strictly not permitted on site. We request that you are respectful towards not only the safety of other guests, but to the performers and staff members throughout the event as well.

Question 10

What are the required safety measures to prevent Covid-19?

Accepted Answer

We require that all our customers: Complete 2 doses of Vaccine (Sinovac recipient must complete 3 doses) Face masks must be worn at ALL times Being a Boosted customer is better Do show us your Mysejahtera vaccination screen to the registration counter upon arrival.

Question 11

Should I arrive earlier than my chosen time slot?

Accepted Answer

Yes, you are advised to arrive at least 30 minutes before the scheduled time of your time slot selected.