Frequently Asked Questions
What is ICEBOX?
The ICEBOX is an all-immersive, interactive drive-through experience, a fun attraction for all. Expect various themed drives, theatrical stories and unexpected pop-up surprises along the way, all from the comfort of your car.
Where is the event located?
The event will take place at The MarqE, Kuala Lumpur Convention Centre.
Is there a limit on car sizes?
Strictly no cars larger than sedan cars and SUVs.
How are the car arrangements?
Vehicle arrangements are based on a first-come, first served basis according to the slot purchased.
How long is the experience?
The in car experience will go on for 15 - 20 minutes.
Can I take photos or record the experience?
We strictly do not allow any photography or videography during the immersive experience.
Are the passengers and the driver required to wear face masks?
Yes, all passengers and drivers have to wear face masks in compliance with the SOP order.
Is the In Car Experience compliant to the COVID-19 SOP
This experience will oblige with the SOP (Standard Operating Procedure) orders that relieve the danger of spreading the COVID-19.
Is there any limitation to the number of people in the vehicle?
We allow a maximum of 4-5 people per vehicle at all times in compliance with the SOP (Standard Operating Procedure).
Is there any age restriction?
Can I smoke or vape?
Will restrooms be available on site?
What happens if I need assistance and/or need to make an emergency exit mid show?
Should I arrive earlier than my chosen time slot?
Will there be strobe lights/sudden flashes of lights?
Yes, this experience contains sequences of sudden flashing lights which might affect customers who are prone to photosensitive epilepsy or other kinds of photo-sensitivities.
What are the dos and don'ts of the event?
What is KARAK?
How can I purchase the tickets?
1. Click Buy Tickets button.
2. Choose your Date.
3. Choose your Time Slot.
4. Select Quantity (1 ticket per car).
6. Fill up purchaser details and Payment Method.
7. Pay Now.
8. You will receive an e-ticket via your email, and you are DONE!
When is the event?
The event will be on 11 November 2020 - 22 November 2020, 11.30AM - 11.00PM.